Brand: Hula Home
- 【Free Replacement】Something went wrong? Whatever the problem, contact us for a 100% free replacement! We are a U.S.-based seller and as such, we truly understand the importance of outstanding customer service. Do not hesitate to reach out with even the smallest questions or concerns, we would be delighted to help.
- 【Mounting Plaque Included】Display your beautiful creation with pride! This kit includes a stunning round wood base so that you can show off your treasured item in style, for many years to come.
- 【For Couples】Ideal for 2 adult hands, 2 adults and 1 small child, or even up to 4 small children, our couples kit includes more molding & casting material than any other on the market. (680g Molding Powder, and 900g Casting Powder). See the Hula Home XL family kit for additional participants! It’s also a perfect gift for a birthday, valentine's day, anniversary, engagement, mom, dad, grandparents, & friends.
- 【Every Detail Captured】Quality results: our unique molding formula makes sure to capture each fine line and fingerprint so that the final product is a truly one of a kind creation that perfectly reflects you.
- 【Easy to Use】Save yourself the frustration of an illegible manual! This kit comes with clear and straightforward instructions, written by an American engineer specifically with your convenience and ease of understanding in mind. You will also have access to our instructional overview video and will even have the opportunity to do a practice cast first. We guarantee you will feel comfortable and ready to go when making your final casting mold!
Binding: Office Product
Package Dimensions: 8.3 x 8.3 x 7.4 inches
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Downloadable software products
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
* Book with obvious signs of use
* CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 22052 W 66th Street #214, Shawnee, KS, 66226, United States.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 22052 W 66th Street #214, Shawnee, KS, 66226, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 5-8 business days.